Privacy Policy
Effective Date: September 2023
At LSG Hair, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.lsg-hair.com) as a user based in the United States. By using our website, you agree to the practices described in this policy.
- Information We Collect:
1.1. Personal Information:
We may collect the following types of personally identifiable information ("Personal Information") when you interact with our website:
- Name
- Email address
- Postal address
- Phone number
- Payment information (credit card details, billing address, etc.)
- Account login details
1.2. Non-Personal Information:
We may also gather non-personally identifiable information ("Non-Personal Information") when you visit our website. This includes:
- Browser type and version
- Operating system
- IP address
- Date and time of access
- Referring to website URLs
- Clickstream data
- How We Use Your Information:
2.1. Personal Information:
We use your Personal Information for the following purposes:
- To process and fulfill orders for products and services
- To provide customer support and respond to inquiries
- To send promotional materials and newsletters (with your consent)
- To improve our website and marketing efforts
- To enforce our terms of service and protect against fraudulent activities
- To comply with legal obligations
2.2. Non-Personal Information:
We use Non-Personal Information for analytical purposes, such as website usage statistics, to enhance user experience, and to improve our services.
- Cookies and Tracking Technologies:
We use cookies and other tracking technologies on our website to collect Non-Personal Information. Cookies are small text files that are stored on your device to enhance your browsing experience and allow us to recognize repeat visitors. You can modify your browser settings to refuse cookies, but this may limit certain functionalities on our website.
- Third-Party Sharing:
We may share your Personal Information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. We ensure that these service providers comply with data protection standards.
- Marketing Communications:
We may send you promotional emails with your consent. You have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the email or by contacting us directly.
- Your Rights:
As a user in the USA, you have certain rights concerning your Personal Information, including the right to access, update, or delete it. If you wish to exercise any of these rights, please contact us at info@lsghair.com.
- Security:
LSG Hair implements reasonable security measures to protect your Personal Information from unauthorized access, disclosure, or alteration. However, no data transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your information.
- Children's Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect Personal Information from individuals under the age of 13. If we become aware that we have inadvertently collected information from a child under the age of 13, we will promptly delete it.
- Changes to the Privacy Policy:
We reserve the right to update and modify this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any significant changes will be communicated to you via email or by prominently posting a notice on our website.
- Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your Personal Information, please contact us at info@lsghair.com.
By using the LSG Hair website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.