Terms of Service

Effective Date: September 2023

Welcome to LSG Hair! These Terms and Conditions govern your use of our e-commerce website (www.lsghair.com) as a customer based in the United States. By accessing and using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

  1. Website Use:

1.1. Eligibility:

You must be at least 18 years old to use our website and place orders. By using our website, you represent that you are of legal age to enter into a binding contract.

1.2. Account:

Creating an account is not mandatory, but it allows you to access certain features and expedite the checkout process. You are responsible for maintaining the confidentiality of your account credentials and restricting access to your account.

1.3. Website Content:

All content provided on our website, including product descriptions, images, and videos, is for informational purposes only. LSG Hair reserves the right to modify or discontinue any part or all of the website, products, or services without prior notice.As access to this website is permitted on a temporary basis. We will not be liable if for any reason this website is unavailable at any time or for any period.

  1. Product Orders:

2.1. Order Acceptance:

Submitting an order through our website does not guarantee acceptance. We reserve the right to accept or decline any order at our discretion. If we are unable to fulfill an order, we will notify you and issue a refund if applicable.

2.2. Pricing and Payment:

All product prices are listed in USD and do not include shipping and handling fees or applicable taxes. Payment must be made in full before an order is shipped. We accept major credit cards and other payment methods as indicated during the checkout process.

  1. Shipping and Delivery:

3.1. Shipping Information:

We ship to valid addresses within the United States. Please ensure that your shipping address is accurate and complete. LSG Hair is not responsible for missing packages,delays or non-delivery due to incorrect addresses, and other shipping-related issues beyond our control.

3.2. Delivery Time:

Delivery times may vary based on your location and chosen shipping method. We strive to process and ship orders promptly, but delays may occur due to factors beyond our control (e.g., weather, carrier issues).

3.3. Tracking:

Once your order is shipped, we will provide a tracking number to monitor the status of your delivery.

  1. Returns and Refunds:

Please refer to our separate "Return Policy" for information on returns, refunds, and exchanges.

  1. Intellectual Property:

5.1. Ownership:

All content on our website, including but not limited to logos, trademarks, text, images, videos, and graphics, is the property of LSG Hair or its respective licensors and is protected by applicable intellectual property laws.

5.2. Use of Content:

You may not reproduce, distribute, modify, display, or exploit any content from our website without prior written consent from LSG Hair.

  1. Limitation of Liability:

LSG Hair is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or products. Our liability is limited to the purchase price of the products you have bought from us.

  1. Governing Law and Jurisdiction:

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Maryland, USA. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Laurel Maryland, USA.

  1. Changes to the Terms and Conditions:

LSG Hair reserves the right to update and modify these Terms and Conditions at any time. By continuing to use our website after any changes, you accept and agree to the revised terms.

  1. Contact Us:

If you have any questions or concerns about these Terms and Conditions or any aspect of our website, please contact us at +12402949492.

By using the LSG Hair e-commerce website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.